Delivery

UK

Tracked delivery by Royal Mail in 3-5 working days is FREE for all orders over £50, and just £4 for orders under £50.

Express delivery by Royal Mail in 1-2 working days is £7. Please order by 3pm between Monday and Friday for same day despatch via Royal Mail Tracked 24. Please note that Royal Mail aim to deliver parcels sent using their Tracked 24 service on the next working day (including Saturdays), but this is not guaranteed especially during peak times. Orders placed after 3pm, at weekends or on bank holidays will be despatched on the next working day.

European Union

Tracked delivery to the EU is €12 or €15 depending on destination. Delivery is FREE for orders over €150. Please check your shipping zone and prices by clicking here.

From 1 January 2021, due to Brexit, deliveries from the UK to the EU are now subject to additional local taxes and/or import duties. For EU customers, when you reach checkout your pricing will be automatically updated to Euros or your local currency, and will include all applicable taxes and import duties. We will pay these charges before delivery, so that you conveniently and smoothly receive your order with no interruption.

United States

From 2 May 2025 the customs rules for goods imported to the US are changing. Tariffs will be applied on imports from most countries, and the duty-free de minimis threshold of $800 is being eliminated for goods that originate from China.

The good news for Kite customers based in the US is that in most cases you will be unaffected and you will still be able to purchase almost all of our products without paying customs duties 😊.

Most of our products originate from Turkey and India and the de minimis threshold will continue to apply on orders containing these items. This means that customs duties will not be payable on entry to the US for orders below $800 in value.

For the 5% of our products that are manufactured in China we will no longer allow US based customers to purchase these items. You will be notified at checkout if you have added something to your basket that was made in China, and requested to remove it from your basket before proceeding. 

In conclusion, we recommend that you keep your order below $800 (approximately £600) in order to benefit from continued duty-free imports to the US, and please be reassured that we will prevent you purchasing any goods made in China.

Tracked delivery to the US will continue to cost £12 and take between 6 and 10 working days, although as the US adjusts to the new customs framework we anticipate there could potentially be some delays.

Rest of World

We welcome orders from international customers all over the world. Please check your shipping zone and prices by clicking here.

Orders from outside the UK or EU may be subject to additional local taxes or import duties. You will be responsible for any charges and will need to pay them at the time of delivery. If you are unsure of the regulations in your country we encourage you to investigate before you place an order.