No quibble money back guarantee
We pride ourselves on the superior quality of our garments and aim to delight you with everything you buy from us. If you find a problem with any of our garments we will happily replace or refund them for you. We can't say fairer than that!
Minimum order quantities
We don't have a minimum order quantity, but our delivery charges represent increasingly good value for money the more you order. We also won't restrict you to ordering in packs. To help you generate more sales in season we hold stock and welcome repeat orders.
For in-season orders we will pack and invoice your order within two working days, although this may take longer during busy periods such as promotions or at the beginning of the season. We then aim to ship your order on the same day that we receive payment from you if your payment is received by 12 noon.
Delivery charges will be added to your invoice. We offer the following delivery services depending on your location and the size of your order:
- In the UK we use next working day by courier for all orders weighing over 2 kg at a charge of £7 per box.
- For UK orders less than 2 kg in weight and where the dimensions of the package fit within Royal Mail’s guidelines for a small parcel, we use Royal Mail 48 with a shipping time of 2-3 working days and a charge of £5. If you need a next-day service please let us know at the point of ordering.
- For international orders we ship by courier and our charges vary depending on your location and the size of the order. Shipping times to Europe are 3-7 days and to the rest of the world 5-14 days. We will advise cost and expected shipping time when we issue your invoice.
Each season we provide you with a comprehensive e-media pack with everything you need for your online and instore marketing including both lifestyle and flat images, product descriptions and those all important barcodes! If you’re a shop and you haven’t received one before you will also receive an A4 POS with your order along with coat hanger stickers, window sticker and an 'open/close' door sign.